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BIS375 WK 2 Team paper

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Select a faculty-approved organization that uses an e-commerce site to do business. You will need to research at least four other e-commerce websites from businesses within the same industry. Write a 700- to 1,050-word paper that compares the four researched websites and their relation to supply chain management. Include the following in your paper: A brief history of each business (e.g. who, what, where), and an overall analysis of the site (e.g. structure, quality, ease of use/navigation, features). A review of the SCM processes utilized by each site, and the effect these initiatives have on the organization’s decision-making processes (e.g. product selection, target markets, locations, and growth opportunities). An analysis of the various types of customer service options available (help/FAQ, chat functionality, email, phone, hours, etc.) and how these options satisfy different types of customers and consumer needs. An analysis of how online shopping carts or mobile purchases differ from traditional purchasing processes. A review of SCM processes for e-business – compare/contrast SCM for e-business, including an analysis of online vs. traditional and/or global vs. local inventory needs/processes. Format your paper consistent with APA guidelines.


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